PRIVACY POLICY

Privacy Policy

Effective Date: June 17, 2025

At Daimondora, your privacy is not just a policy — it’s a promise. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit or make a purchase from our website. Your trust means everything to us.

1. Information We Collect

When you shop with us, we may collect the following:

Personal information: name, email, phone number, shipping/billing address
Order details: products purchased, method of payment, delivery preferences
Device data: browser type, IP address, cookies, and session info
Optional info: product reviews, support messages, or survey responses

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to your customer service inquiries
Improve website performance and user experience
Send promotional offers (if you’ve opted in)

3. Cash on Delivery Orders

For COD orders, we only collect the minimum required information (name, number, and delivery address). We do not share this data with any marketing agencies or external advertisers.

4. Sharing Your Information

We only share your information with trusted third parties, strictly for business purposes:

Shopify – our ecommerce platform
Payment processors – to securely process online payments
Shipping partners – to deliver your products on time
Email service tools – for order confirmations and newsletters (optional)

We never sell or rent your personal data. Ever.

5. Third-Party Services

Some data may be handled by third-party tools (e.g., Google Analytics, Meta Pixel) to help us understand site traffic and marketing performance. These services have their own privacy policies that we recommend reviewing.

6. Data Retention

We retain order information for record-keeping unless and until you ask us to delete it. Email addresses used for subscriptions remain until you unsubscribe.

7. Cookies & Tracking

We use cookies to:

Remember your cart between visits
Track website activity for improvements
Customize your shopping experience

You can disable cookies through your browser settings.

8. Your Rights

You may:

Request a copy of your personal information
Ask us to update or delete your information
Unsubscribe from marketing emails anytime

To exercise these rights, email us at daimondwatches@gmail.com

9. Protecting Your Data

We take data protection seriously:

Shopify SSL encryption is used on all pages
All access is restricted to authorized personnel only
We do not store sensitive card information

10. Consent

By using our website, you agree to the terms outlined in this Privacy Policy.

11. Minors

We do not knowingly collect data from individuals under the age of 13. If you believe a minor has provided us information, contact us and we’ll delete it immediately.

12. Changes to This Policy

We may update this policy occasionally. All changes will be posted here with an updated effective date. Please check back periodically.

13. Contact Us

If you have any questions or requests, you can reach us at:

Email: daimondwatches@gmail.com

Phone 1: +92-370-9272293

Phone 2: +92-370-7702003